Return & Refund Policy

At Pawfect Pur, we want you and your pet to be 100% satisfied with your purchase. If you’re not happy, we’re here to help!

✅ Returns:

• You can request a return within 30 days of receiving your order.
• Items must be unused, in original packaging, and in the same condition as received.
• Customers are responsible for return shipping costs unless the product is defective or incorrect.

💰 Refunds:

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 5-10 business days.

🚫 Non-Returnable Items:

• Customized or personalized products
• Gift cards
• Clearance or final sale items

📩 To Start a Return:
Email us at support@pawfectpur.com with your order number and reason for return.